Terms and Conditions

The terms and conditions for the use of this site are set out below, and by the use of this site confirms your acceptance of these terms and conditions.

Sales Policy (EEA Countries Only)

Austria
Belgium
Bulgaria
Cyprus
Czech Republic
Denmark
Estonia
Finland
France
Germany
Greece
Hungary
Iceland
Republic of Ireland
Italy
Latvia
Liechtenstein
Lithuania
Luxembourg
Malta
The Netherlands
Norway
Poland
Portugal
Romania
Slovakia
Slovenia
Spain
Sweden
UK

Data Privacy
All of your personal details will remain safe and we will not disclose any of these details to any other party.

Refund policy and Cancellation policy
All Sales are final and title of product passes to you upon receipt of product. Return of product may only be made for defective products.

Incompatibility Returns
If a product is incompatible, you may return the product within 14 days only for an 75% credit of the product purchase price.

Delivery timescales
The licenses are usually delivered in a couple of minutes, however all licenses will be delivered within 24 hours of receipt of payment.

Copyright
All materials on this site are either the property of Sistena Ltd or ESET and are not allowed to be copied under any circumstances.

Typographical Errors
In the event of an error in price listed on the website or through the payment system Sistena Ltd reserve the right to cancel or refuse that order.  If you have been charged for the purchase Sistena Ltd will immediately refund you the full amount.

Links
Links to other sites outside the control of Sistena Ltd will be placed on this site however Sistena Ltd is not responsible for the operations or content of these sites.

VAT and Sales Tax
VAT will automatically to added to all orders.

Technical Support
Technical Support is only available from ESET UK in the English language to UK residents.

For any other requirements, Please Contact Us